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Project Manager Fulfillment Center | Ralph Lauren.com | High Point, NC

Polo Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: Apparel, home, accessories and fragrances. For more than 40 years, Polo's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

Purpose and Scope:

The Project Manager will provide direction, leadership, guidance and judgment on new projects in and related to RL Media Fulfillment Center operations, in High Point, NC. The position requires an understanding of all direct-to-consumer  fulfillment business functions. This individual will manage the project work and project budget, acting on variances from the  plan as well as bringing the project to closure, documenting project execution and suggesting process improvements.The Project Manager must be able to determine specific skill/experience/knowledge requirements of personnel necessary to successfully cmplete a project.  A key responsibility forthis role is creating and implementing multi-discipline project plans. This individual will manage the project work and project budget acting on variances from the plan as well as bringing the projects to closure, documenting project execution by creating a body of knowledge, and suggesting process improvements for future projects. The Project Manager must be able to determine specific skill / experience / knowledge requirements of team members, necessary to successfully complete a project. 

Responsibilities and typical activities for this position will include, but are not limited to the following:
  • Demonstrate broad knowledge of direct to consumer Order Fulfillment business processes.
  • Able to quickly learn multiple businesses' business processes.
  • Must be able to effectively partner with multiple company departments and external team members to ensure solutions meet all business needs.
  • Must be able to work with Information technology and financial departments to ensure business requirements can be properly supported.
  • Must be able to provide guidance, information and prioritization of resources for third party partners and vendors.
  • Must be able to define and document Project Objectives (scope, goals, and roles/responsibilities).
  • Create a work plan, schedule a project and identify the relationships between work tasks using standard project management tools.
  • Identify resources necessary to accomplish project tasks and the appropriate work effort required from those resources.
  • Track and report project actual expenditures as compared to the budget and effectively manage the project to successful completion within tolerances.
  • Monitor the project direction, ensure the project scope is maintained and insure appropriate change control procedures are followed.
  • Able to re-plan a project in order to reflect changes to priorities, cost, scope, schedule, budget and resource availability.
  • Manage multiple complex projects simultaneously.
  • Prepare effective written correspondence and effectively present information in a group setting.
  • Communicate frequently with management and business partners to clarify and resolve system issues/concerns. Occasionally, present to executive staff proposals, recommendations, or provide status reports.
  • Maintain proper lines of communication across entire project team and within the PRL and Polo.com organizations. Update changes and distribute project support documents, management tools and meeting documents.
  • Manage and update a web-based project management tool (Share Point).
  • Provide input and make recommendations to management for resources, budget, projects and priorities by communicating results, needs, schedules, and other tasks. Periodically measure and report issues related to quality and risk.
  • Design and maintain the project filing systems and document storage and distribution guidelines

Knowledge, Skills and Abilities:
  • 2-4 years direct-to-consumer Fulfillment and  Customer Contact experience required   
  • Be able to demonstrate a proven track record managing multiple projects.
  • Strong interpersonal communication skills and problem solving skills.
  • Excellent presentation and meeting leader skills.
  • Strong negotiation, organizational, and facilitation skills.
  • Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision.
  • Able to prepare and present information in business terms.
  • Able to work under pressure, meet deadlines and handle multiple projects simultaneously.
  • Willing to work extended hours to meet deadlines when required.
  • Proficient with Word and Outlook
  • Advanced Excel skills required
  • Access Database skills required
  • Advanced PowerPoint skills required
  • Apple / Mac Keynote skill a plus
  • Microsoft Project skills a plus
  • Must be detail-oriented

Polo Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.

To apply for this position, please copy and paste the following link into your browser address bar:

http://poloralphlauren.contacthr.com/16595510





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